Effective Date: January 1, 2026
1. INTRODUCTION
UltraSheer (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ultrasheer.com.au or use our services.
2. INFORMATION WE COLLECT
Personal Information:
- Name, email address, phone number
- Business name and address
- Project details and requirements
- Communication preferences
Automatically Collected Information:
- IP address, browser type, operating system
- Pages visited, time spent on site
- Referring website information
- Cookies and similar tracking technologies
3. HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide and maintain our services
- Process enquiries and communicate with you
- Send project updates and service information
- Improve our website and services
- Comply with legal obligations
4. INFORMATION SHARING
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your explicit consent
5. COOKIES
Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
6. DATA SECURITY
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
7. DATA RETENTION
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. YOUR RIGHTS
Under Australian Privacy Principles, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
9. THIRD PARTY SERVICES
Our website may use third-party services such as Google Analytics. These services have their own privacy policies governing the use of your information.
10. PRIVACY OF CHILDREN
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.
11. INTERNATIONAL TRANSFERS
Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place for such transfers.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website with an updated effective date.
13. CONTACT US
For questions about this Privacy Policy or to exercise your rights, contact us:
Email: uwe@ultrasheer.com.au
Phone: 0411 967 372
Address: 18 Koorangi Avenue, Elanora Heights NSW 2101
Privacy Officer: Uwe Backes